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Capitol Self Storage

2254 Roxalana Rd, Dunbar, WV 25064
Current Customers: 304.744.0535

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 22 Reviews
5 Stars - 22 Reviews
[Star][Star][Star][Star][Star]
Great customer service.
Andrew Schwartz
October 23, 2017
Annette Reveal helped me multiple times. She delivers great customer service each time. She was truly a delight to work with. I will definitely be coming back to open a new unit at this location again soon. Thanks, again!
Reply from Manager on June 4, 2018
Hello Andrew, Thank you so much for taking the time to review our facility. We have a great staff at this location. The best compliment we can get is y our continued business with us. Thank you for being a valued customer.
[Star][Star][Star][Star][Star]
Excellently managed. A secure storage facility.
David Knighton
June 14, 2017
Capital Self Storage has proven to be a great decision in where I have chosen to store and protect my external business items. Chastity Arthur and her staff have built a long-lasting positive customer relationship. They have provided a customer friendly environment and most importantly a place of trust and commitment. You would anticipate a very low interaction between the customer and the management of such a facility, but Chastity frequently reaches out with e-mail to remind you of payments and ask for suggestions and feedback. it's routine for her and other staff to greet you with a smile or a simple wave from the office as you enter the property. This kind of customer service is exceptional from a storage company. I personally appreciate all they do and have been a customer for over a year and look forward to maintaining my unit with them.
Reply from Manager on July 20, 2017
Thank you so much for your kind review! We appreciate the feedback. We strive to provide safe and secure self storage and are so glad that was your experience when storing your items. Have a wonderful day!
[Star][Star][Star][Star][Star]
Would recommend
Andrew
June 12, 2017
Good fit for my business needs
Reply from Manager on June 14, 2017
Thank you so much for the review, this will be very helpful to others when considering where to rent!
[Star][Star][Star][Star][Star]
Friendly and Convenient
Billy Connard
June 8, 2017
I like the location of the storage unit. A little away from the majority of traffic but easy to get to. I like how it is gated with a password to get into after hours. Staff is very friendly and knowledgeable.
Reply from Manager on July 19, 2017
Thank you so much for the review, this will be very helpful to others when considering where to rent!
[Star][Star][Star][Star][Star]
Very happy
June 8, 2017
Office staff is friendly and helpful. Good prices. I've rented here a couple times and if I need it again this is where I'll go.
Reply from Manager on July 19, 2017
Repeat business is a great compliment, thank you so much!
[Star][Star][Star][Star][Star]
I love it!
Craig Quick
May 22, 2017
Very convenient. Well kept. Chasity always has my favorite candy on hand! Plus, she is always upbeat and friendly!
Reply from Manager on July 19, 2017
Thank you so much for the great review!
[Star][Star][Star][Star][Star]
Tracy
May 6, 2017
I love the unit I have. The prices are excellent, staff is always helpful, location is perfect.
Reply from Manager on July 19, 2017
Thank you so much!
[Star][Star][Star][Star][Star]
Andrew
May 5, 2017
Great staff and great units at an affordable price. Highly recommended.
Reply from Manager on July 19, 2017
Thank you! Glad you are happy here.
[Star][Star][Star][Star][Star]
Mitzi
May 5, 2017
Excellent customer service!! 5 stars!!!
Reply from Manager on July 19, 2017
Thank you for the great review!
[Star][Star][Star][Star][Star]
Harry Tucker
May 5, 2017
Great staff, very friedly. Been there 29 years.
Reply from Manager on July 19, 2017
Thank you for the great review, glad you are happy here.
[Star][Star][Star][Star][Star]
Very clean. Staff in office is excellent!!!! Thank you
James & Joyce Downey
May 5, 2017
Reply from Manager on July 19, 2017
Thank you for the nice review!
[Star][Star][Star][Star][Star]
May 5, 2017
Friendly service, clean facility and very convenient!
Reply from Manager on June 14, 2017
Thank you so much for the review, this will be very helpful to others when considering where to rent!
[Star][Star][Star][Star][Star]
May 5, 2017
Reply from Manager on June 14, 2017
Thank you for taking the time to rate our facility. We appreciate it!
[Star][Star][Star][Star][Star]
Diane McCallister
May 5, 2017
Nice,clean facility. Reasonably priced and staff is top notch. Would definitely recommend to anyone needing a unit to check them out.
Reply from Manager on July 19, 2017
Thank you for the great review! We love recommendations.
[Star][Star][Star][Star][Star]
May 5, 2017
Reply from Manager on June 14, 2017
Thank you for taking the time to rate our facility. We appreciate it!
[Star][Star][Star][Star][Star]
May 5, 2017
Reply from Manager on June 14, 2017
Thank you for taking the time to rate our facility.
[Star][Star][Star][Star][Star]
very pleased with facility
Bruce gibson
May 5, 2017
Personnel very knowledgeable and courteous . This makes renting. Fast and easy.
Reply from Manager on July 19, 2017
Thank you for the kind review!
[Star][Star][Star][Star][Star]
Friendly
Roger Griffin
May 5, 2017
Fast, friendly service.
Reply from Manager on July 19, 2017
Thank you for the review!
[Star][Star][Star][Star][Star]
Rusty Fisher
May 5, 2017
Reply from Manager on June 14, 2017
Thank you for the time to rate our facility. We appreciate it.
[Star][Star][Star][Star][Star]
May 5, 2017
Reply from Manager on June 14, 2017
Thank you for the time to rate our facility. We appreciate it.
[Star][Star][Star][Star][Star]
Amazing service! Nice units! Friendly caring staff!
Bethany Sullivan
May 5, 2017
Reply from Manager on July 19, 2017
Thank you so much for the great review!
[Star][Star][Star][Star][Star]
May 5, 2017
Reply from Manager on June 14, 2017
Thank you for the time to rate our facility. We appreciate it.
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